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Frequently Asked Questions


When choosing a home care agency, it is alsways nice to see if they are accredited. We at Vivid home care are proud to say we ha

If it is an emergency situation. please dial 911. in non-emergent situation, we are available 24/7.

Individuals of all ages and with a variety of health care need can receive Vivid Home Care services. We are only a phone call away if you feel you or your loved ones will benefit from Vivid home care service. Once you make the initial contact, a member of our staff will work with you to determine your specific needs and create a care plan to match those needs.

We accept Medicare, Mediaid, private insurance and personal cheque.

Our services can be used on a short-term or long-term basis. At Vivid, you will have a case manager who will keep in touch regularly to assess your situation and needs.

Yes, all staff are mandated to go through the following;

  • Thorough interview process
  • Criminal background checks
  • Drug testing
  • Traning
  • Complete health assessment
  • References checks

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